Welcome to Nina's Choice! We offer exclusive deals and unique products. By using our website and our services, you agree to these terms and conditions. Please read them carefully before placing an order.
1. Company information
- Company Name: Draaijer Sales
- KVK number: 63912465
- Email: Contact Us
2. Applicability
These general terms and conditions apply to all offers, orders and agreements between the customer and Nina's Choice. By placing an order, you agree to these conditions.
3. Product information & Prices
- All prices on our website include VAT and other additional costs, unless stated otherwise.
- We strive to accurately represent products, but colors and dimensions may vary slightly.
- Nina's Choice reserves the right to change prices and product information without prior notice.
4. Order Process & Payment
- Orders can be placed through our website.
- At checkout it will be clearly stated which payment methods are available.
- All payments must be made immediately. Nina's Choice reserves the right to cancel orders in the event of payment problems.
5. Delivery & Shipping
- Processing time: 1 to 3 business days (Monday to Saturday).
- Delivery time: 5 to 9 working days after processing.
- Shipping costs: Free shipping within the UK.
- Courier services: DHL, UPS, FedEx.
- Nina's Choice is not responsible for delays by carriers.
6. Returns Policy & Right of Withdrawal
You have the right to cancel your order within 14 days without giving any reason. In addition, we have a 30-day return policy for dissatisfied customers.
Returns Policy
- The product must be unused, unworn and in original packaging.
- Proof of purchase is required.
Return procedure
- Please submit a return request via support@emmas-choice.com .
- You will receive a return label and instructions.
- After receipt and approval, the amount will be refunded within 10 working days .
7. Complaints procedure
If you have any complaints, please contact us via:
- Email: Contact Us
We aim to respond within 2 working days and provide an appropriate solution within 5 working days . If you are not satisfied, you can submit the complaint via the European ODR platform : https://ec.europa.eu/consumers/odr
8. Privacy & Data Protection
We respect your privacy and process your data in accordance with the GDPR legislation. Read our [privacy policy] for more information.
9. Liability
- Nina's Choice is not liable for damage caused by incorrect use of products.
- We are not responsible for delays or errors by third party carriers.
- In no event shall our liability exceed the purchase price of the product.
10. Changes to the General Terms and Conditions
Nina's Choice reserves the right to change these terms at any time. The most recent version is always available on our website.
💜 Nina's Choice – Always the best deals, with the best service!